Privacy Policy - Card Rummy | Your Privacy Matters

Introduction

Card Rummy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website at www.cardrummyapp.com.pk (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

Personal Data

When you use our Service, we may collect personally identifiable information, such as:

Mobile phone number (for account registration)
Email address (optional)
Device information (model, operating system, unique device identifiers)
IP address and location data
JazzCash/EasyPaisa account details for transactions
Transaction history and payment information
Gameplay data and statistics

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include:

Games played (Teen Patti, Rummy, Dragon vs Tiger, etc.) and time spent
Deposits and withdrawals through JazzCash/EasyPaisa
Bonus and rewards claimed
Features accessed within the app
Performance data and crash reports
Referral activities

How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our Card Rummy gaming Service
To verify your identity and prevent fraud
To process deposits and withdrawals through JazzCash and EasyPaisa
To notify you about changes, updates, or new features
To allow you to participate in games and tournaments
To provide customer support via live chat, WhatsApp, or email
To send you daily bonus notifications and promotional offers
To track referral rewards and commission payments
To monitor gameplay for fair play and security
To comply with legal obligations and regulations

Payment Information Security

Your payment security is our top priority. When you use JazzCash or EasyPaisa for deposits and withdrawals:

We use encrypted connections to protect your financial data
Your mobile wallet PIN is never stored on our servers
All transactions are processed through secure payment gateways
We maintain detailed transaction logs for your security and reference
Your account number is encrypted and stored securely

Disclosure of Data

Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities in Pakistan (e.g., a court or a government agency).

Third-Party Services

We may share limited data with:

Payment processors (JazzCash, EasyPaisa) for transaction processing
Analytics services to improve our app performance
Customer support tools to assist you better

We ensure all third parties comply with strict data protection standards.

Data Security

The security of your data is important to us. We implement various security measures including:

SSL/TLS encryption for data transmission
Secure servers with firewall protection
Regular security audits and updates
Access controls and authentication systems
Data backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee absolute security.

Your Data Protection Rights

You have the following rights regarding your personal data:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete information
Right to Erasure: Request deletion of your account and data
Right to Object: Object to certain data processing activities
Right to Data Portability: Receive your data in a structured format
Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at support@cardrummyapp.com.pk

Age Restriction

Important: Card Rummy is intended only for users who are 18 years of age or older. We do not knowingly collect personally identifiable information from anyone under 18 years of age.

If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from users under 18 without verification of parental consent, we will take steps to remove that information from our servers.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date at the top
Sending an in-app notification for significant changes

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using Card Rummy, you consent to this Privacy Policy and agree to its terms.